Faqs

How do I get jobs?

Once you complete registration steps including creating your Provider profile, make sure you draw your work area map and set schedule availability to show up in Client search results. If you don’t get task invitations, consider adjusting your rates, your work area, adding availability and additional categories, and editing your profile information to make sure it’s clear to Clients which services you offer.

How do I get paid?

We uses direct deposit to pay Taskers, so a valid checking account, routing or IBAN number, and billing address are required. During registration, you’ll add your bank information and billing address in order to get paid via the app. Savings accounts, prepaid debit cards, and reloadable bank cards aren’t valid, even if they accept direct deposits. We take protecting your personal information seriously and use the latest encryption technologies available to do so. Your information will never be shared with third parties and is for internal use only.

Do I Have to Be Home When My work Is Completed?

You’re responsible for overseeing and directing the work of your provider. Mzalania doesn’t monitor, direct, or oversee the work of providers, as they are independent contractors hired by Clients. If you won’t be home, be sure to give your provider any instructions they may need to correctly complete your task.

If you fail to do so, your provider will attempt to get that information from you through the task’s chat thread.