IMC hires new chief technology officer

International Market Centers (IMC) has hired Shannon Knox, a former vice president of technology for Hilton Worldwide, as its new executive vice president and chief technology officer. Beginning June 3, he will be responsible for IMC’s overall strategy, architecture, delivery and use of technology and IT infrastructure. Knox reports directly to Robert Maricich, IMC chairman and CEO.

Shannon Knox

“With technology’s increasing importance to our business, we are making significant investments in digital development and are elevating our technology leadership to C-Level,” says Maricich. “Shannon has valuable experience in the successful implementation of enterprise architecture designed to reduce friction—internally and externally—across data-rich businesses with considerable scale and velocity.”

In his new role, Knox will support a significant investment in state-of-the-art systems and enterprise architecture designed not only to provide a seamless customer experience across all IMC markets, but also to maximize data integrity and analytics. These systems will integrate with and enhance digital platform development to extend and amplify market value for IMC customers 365 days a year.

Knox joins IMC from Hilton Worldwide, where he served as vice president, IT field services and strategic sourcing, responsible for technology operations functions of 700-plus corporately managed hotels globally. He led Hilton’s global technology deployment and implementation organization, which is responsible for Hilton’s proprietary PMS, industry leading Digital Key solution and sales platform. He also was responsible for Hilton’s technology strategic sourcing function which oversees all corporate technology sourcing and strategic vendor relationships.

“I’m delighted to join IMC and to partner with the company’s senior leaders to effectively deploy technology to drive value and growth for our customers,” says Knox. “IMC has a history of relentless focus on creating value for buyers and sellers, and I am excited to help expand that value creation into the digital space.”

Previously, Shannon served as SVP and CIO of LXR Luxury Resorts and Hotels where he managed the technology organization, and as vice president and CIO for Destination Hotels and Resorts, which operated both branded and independent full-service hotels. Shannon graduated from Pepperdine University with a degree in business.

With this hire, IMC’s Executive Leadership Team now includes: Greg Avitabile, EVP, Operations; Dorothy Belshaw, EVP, chief marketing and digital officer; Scott Eckman, EVP, furniture and home décor leasing; Shannon Knox, EVP and chief technology officer; Bill Lacey, EVP and chief financial officer; JoAnn Miller Marshall, EVP, tradeshow leasing; Carrie Messina, SVP, human resources; and Dave Savula, EVP, gift and apparel leasing.


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